Privacy policy

What we collect

Information you send us. When you request an estimate, you give us your name, phone number, email address, property address, a description of the project, your preferred contact method, and any photos you attach. We collect this only because you choose to send it.

Information collected automatically. Our hosting provider records standard server logs (IP address, browser type, pages requested, time of request) to keep the site secure and running. If you accept analytics cookies, we also collect anonymous usage data such as which pages are visited and for how long.

How we use it

• To reply to your estimate request and, if you hire us, to plan and carry out the work.
• To contact you by the method you chose (call, text, or email) about your request.
• To keep the website secure and to understand how it is used so we can improve it.

We do not sell your information. We do not use it for advertising to third parties. We do not send marketing messages unless you ask for them.

Who sees it

Your request is delivered to Lion Pride staff by email and by a private notification channel. It may pass through service providers we use to run the website, host files, and deliver messages. Those providers process the data on our behalf and are not permitted to use it for their own purposes. We may share information if required by law.

Automated first response

Your first reply may come from an automated assistant that helps us gather details and answer common questions quickly. A Lion Pride team member reviews every request within one business day. You can ask to speak with a person at any time.

Cookies

Essential cookies remember your cookie choice and make the site work. Analytics cookies are set only if you choose "Accept analytics" in the cookie banner. You can change your choice any time using "Cookie settings" in the footer.

How long we keep it

Estimate requests are kept for as long as needed to respond and, if a project goes ahead, for the life of the project plus the period required for warranty, tax, and legal records. You can ask us to delete your request at any time if no work has been contracted.

Your choices

You can ask what information we hold about you, ask us to correct it, or ask us to delete it. Email [email protected]. Georgia residents and residents of other states with privacy laws have the rights those laws provide; we honor them regardless of where you live.

Children

This site is for adults arranging work on their property. We do not knowingly collect information from anyone under 18.

Changes

If we change this policy, we will update the effective date at the top. Significant changes will be noted on this page.

Contact

Lion Pride Home Renovation · Metro Atlanta, Georgia · [email protected]